Shipping policy

Shipping Information

At vianeur, we work closely with international manufacturers and suppliers to offer a wide range of high-quality products at competitive prices.

We offer free standard shipping on all orders placed through our website, with no minimum purchase required.

📦 Order Processing Time
Orders are typically processed within 1 to 5 business days, depending on:

  • Product type

  • Inventory availability

  • Supplier preparation schedule

🌍 Shipping Destinations
We currently ship to all countries and regions supported by our website checkout system.

🚀 Estimated Delivery Time (After Dispatch)

  • Standard delivery time varies by destination, typically 5 – 10 business days for most regions

  • Remote areas or territories may require additional 3 to 5 days due to logistics and local customs procedures

Note: Delivery times are estimates and may vary due to logistics conditions, customs processing, or peak demand periods.

📦 Order Tracking
Once your order has been shipped, you will automatically receive a tracking number by email so you can check your package status in real time.

💸 Taxes and Customs
Our goal is to provide a transparent pricing structure:

  • Prices shown at checkout include applicable taxes

  • In most cases, no additional charges will apply upon delivery. However, the customer is responsible for any local customs fees or import taxes if required by regional regulations

📬 Address Accuracy
Please ensure your shipping details are correct and complete when placing your order. Stellar Pulse Enterprises LLC is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

🛠️ Need Help?
For any questions or assistance related to your shipment, please contact: support@vianeur.com